“What Did the Doctor Say?:”
Improving Health Literacy to Protect Patient Safety.
from the Joint Commission: www.jointcommission.org
Improving Patients Safety Through Informed Consent for
Patients with Limited Health Literacy. from the Quality
Forum: www.qualityforum.org
Implementing a National Voluntary Consensus Standard
for Informed Consent: A User’s Guide for Healthcare
Professionals from the National Quality Forum: www.qualityforum.org
Top Choices: Writing/Editing/Design for Readability in Health
Information
Clear & Simple:
Developing Effective Print Materials for Low-Literate Readers
from the National Cancer Institute: http://www.cancer.gov/aboutnci/oc/clear-and-simple
Pink Book: Making Health Communications Programs Work from
the National Cancer Institute: www.cancer.gov/pinkbook/page1
Plain Language: Improving Communication From the
Federal Government to the Public from the U.S. government:
www.plainlanguage.gov
Simply Put: Tips for creating easy-to-read print materials
your audience will want to read and use from the Centers
for Disease Control and Prevention and the Agency for Toxic
Substances and Disease Registry: www.cdc.gov/od/oc/simpput.pdf
Organizations with More Information on Informed Consent
Issues
Agency for Healthcare
Research and Quality
U.S. Department of Health and Human Services
540 Gaither Road
Rockville, MD 20850
(301) 427-1363 www.ahrq.gov
• Next Steps after Your Diagnosis
• Literacy and Health Outcomes — Evidence Report/Technology
Assessment
• Health Literacy, A Prescription to End Confusion
The National Academies Press
Washington D.C. www.nap.edu
• Various publications
National Institutes of Health
National Cancer Institute
• Developing Effective Print Materials for Low-Literate
Readers
• Clear and Simple
National Quality Forum
Suite 500 North
601 13th Street NW
Washington DC 20005
(202) 783-1300 www.qualityforum.org
• Implementing a National Voluntary Consensus
Standard for Informed Consent:
A User’s Guide for Healthcare Professionals
• Improving Patient Safety Through Informed Consent
for Patients with Limited Health Literacy
• Consensus Development Process
• Safe Practices for Better Healthcare
• Patient Information Sheets for specific procedures
• 12 Questions to Ask about Your Surgery
• 12 Questions to Ask about Your Child’s Surgery
• Informed Consent Compliance Audit Form for Surgery
Health Literacy Texts
• Health Literacy from A to Z Practical Ways to
Communicate Your Health Message
by Helen Osborne, from Jones and Bartlett Publishers
40 Tall Pine Drive
Sudbury, MA 01776
info@jbpub.com www.jbpub.com
• Effective Patient-Physician
Communication
From Wescott Professional Publications LLC
327 Cumberland Street
Lebanon, PA 17042
866-379-9818 www.wescottprofpub.com
• Understanding Health
Literacy: Implications for Medicine and Public Health J
Schwartzberg, J Vangeest, and C Wang, eds.
From AMA Press
Chicago
Developed with a grant from
the Robert Wood Johnson Foundation
